Last updated November 12, 2026
Shipping & Fulfillment Policy
01Processing & Crafting Timelines
Non-prescription (plano) orders: processed and dispatched within 1–2 business days.
Prescription photochromic orders: custom optical surfacing, coating application, and quality testing take 3–6 business days prior to shipment.
02Domestic US Shipping Rates
Standard Ground (3–5 business days): FREE on all orders over $75. Orders under $75 ship for a flat rate of $4.95.
Expedited Priority Air (1–2 business days): calculated live at checkout.
03Dispatch & Tracking
All orders ship directly from our operations hub in Galivants Ferry, South Carolina. A shipping confirmation email with a USPS/UPS tracking number is sent automatically to the email provided at checkout.
04Damaged or Lost Shipments
If your package arrives damaged or fails to deliver, contact sales@nexahouse.space immediately. NexaHouse LLC guarantees 100% replacement coverage for items damaged during transit.