30-Day Risk-Free Return Policy & Warranty

At NexaHouse LLC, we want you to experience perfect vision in every light condition. If you are not completely satisfied with your non-prescription or prescription photochromic glasses, you may return them within 30 days of delivery for a full refund or product exchange.

Eyewear must be returned in original condition with all accessories included (case, cleaning cloth, packaging).

Prescription lenses: because prescription photochromic lenses are custom-crafted to your specific vision parameters, returns for non-defective prescription orders may incur a minor 15% lens remake fee or be issued as 100% store credit.

Email sales@nexahouse.space or call +1 240-943-0763 with your order number.

Mail return items to: NexaHouse LLC – Returns Dept., 14990 Pee Dee Rd S, Galivants Ferry, SC 29544

All frames and photochromic lens coatings purchased from NexaHouse LLC are covered by a 1-year limited warranty against manufacturing defects, including frame breakage, coating peeling, or photochromic activation failure.